Frequently Asked Questions

Where is your office located?

I hold face to face sessions in a quiet residential street in Wodonga which allows for confidentiality and privacy: Ballara Drive, West Wodonga, 3690 (full address provided before your first meeting). My office is spacious and welcoming.

I am also available to deliver sessions online.

Is there parking close to your office?

There is plenty of available parking out the front of my office.

How do I book my first appointment?

To book your first appointment, you can call me and send me an email. Feel free to ask me any questions you might have. We will discuss our mutual availability and find a time that is convenient for both of us.

What are your fees?

My current fees are $100 per session. Each session is 50 minutes long.

Why are sessions 50 minutes long and not a full hour?

The length of the session depends on the therapist, but the “50 minute hour” is quite common. The therapy doesn’t stop by you leaving. Some additional admin might need to be done. Also, I deeply care about my clients, and it takes time for me to unwind and be ready and open for the next.

What happens during the first session?

The first session is a chance for us to get to know each other. We will talk about what brings you to therapy. We will decide what the best achievable goal would be for counselling.

I will also ask some necessary information from you like next of kin and GP details that you feel comfortable giving. If I feel you would benefit from a formal diagnosis by a clinical psychologist or psychiatrist, I will refer you on.

We will sign an open-ended therapy contract so you can finish therapy at any point with no obligation.

Can I attend counselling if I haven’t been diagnosed with a mental illness?

Yes. You don’t need a mental health diagnosis to benefit from counselling. Counselling can help you deal with emotional pain and distress. This distress doesn’t always fit neatly into a clinical label such as “depression” or “anxiety”. Many people come to counselling because they feel lost, overwhlemed or not in control of their lives. You can also benefit from counselling if you suspect you might be dealing with a mental illness but you haven’t spoken to a mental health professional yet.

What happens if you find my problems too difficult?

I am trained to work in-depth with highly challenging issues. I do not think any problem is too difficult. It is more to do with my competence and skills and your best interest. If I feel I would not be the best therapist for you and what you are bringing is outside my expertise, I will try referring you on or point you in the right direction. However, this is rarely the case.

Can I end therapy at any point?

Yes, we will sign an open-ended contract that you can end at any point.

Are You Ready To Start Feeling Better?

0438 470669

njacksoncounselling@gmail.com

Ballara Drive, West Wodonga -  3690

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I provide online as well as face-to-face sessions